(Redid my answer, I didn't feel satisfied with the first one.)

That's hard to describe .. I can certainly feel sorry for people but to put myself in their shoes .. I think I'm too selfcentered for that. I'm more on an analytical rather than reflective person, so I'd try to give them the best advice I can think of if I was in their situation instead of trying to dwell on emotions. I do try to empathize; it just takes more effort than an average person.